Shipping and Returns

Thank you for shopping at!

All orders received before 2:00pm EST Monday - Friday are processed and shipped from our fulfillment center within 1 business day of payment verification.

We pride ourselves on our fast processing and efficient shipping as many customer reviews will attest to but please note that shipping times are an average. Most orders arrive very quickly; however, on occasion, weather or other disruptive events may impact the carrier’s ability to deliver on time.

Your business is important to us, and we make every effort to process your order as quickly as we can and make sure your order arrives as fast as possible for you and your baby. 

Flat Rate Shipping Methods


One low rate no matter how larger your order! offers standard flat rate shipping to most U.S. locations, including military addresses and U.S. territories. We also offer international shipping to over 80 countries!


  • Standard Shipping USPS (3 - 6 Business Days) - $3 Flat Rate USPS
  • Priority Shipping USPS (2 - 4 Business Days) - $8.99 Flat Rate USPS


  • First Class Mail International (5-10 business days)  - $8.99

Caribbean, Central and South America, Europe, and Asia

  • First Class Mail International (7-14 business days) - $15.99 

    Returns and Our Guarantee 


    We are so certain that you will be completely satisfied with our wonderful Teething Egg that we offer a sixty day unconditional money back guarantee*.

    Simply try our product for at least 14 days (for some babies it takes a few attempts). The teething process is dynamic and unique to every baby, where one baby has immediate interest another baby may take a few days. So please allow ample time for your little one to get used to the comfort The Teething Egg provides.

    If you are not completely satisfied - for any reason - return the product to us within 60 day for a complete refund less shipping fees. 

    Please return all opened and unopened products, plus your name and invoice or order number to:

    The Teething Egg LLC - Return Goods
    2901 Clint Moore Road Suite 2 – 195
    Boca Raton, Florida, 33496

    All refunds will be credited using your original payment method. Refunds will be processed within 3-10 business days after receipt of your return.

    If you have any questions about our return policy, or want to follow up on your return, please contact our Customer Service Department.

    Email: Contact us via email here.
    Phone: 1-866-474-1281
    Monday - Friday 9:00AM – 5 p.m (EST) 

    *A 25% administration fee will be applied to all orders returned to us without a copy of the order, packing/picking slip, or a reference to the order number.

    *Full refund limited to orders up to $200. For larger orders there is a 25% restocking fee.

    *Not applicable to wholesale and distributor customers