100% Money Back Guarantee
We are so certain that you will be completely satisfied with our wonderful Teething Egg that we offer a sixty day unconditional money back guarantee*.
Simply try our product for at least 14 days (for some babies it takes a few attempts). The teething process is dynamic and unique to every baby, where one baby has immediate interest another baby may take a few days. So please allow ample time for your little one to get used to the comfort The Teething Egg provides.
If you are not completely satisfied - for any reason - return the product to us within 60 days for a complete refund less shipping fees.
Please return all opened and unopened products, plus your name and invoice or order number to:
The Teething Egg - Returns
1801 E Palm Valley Blvd
Round Rock, TX 78664
All refunds will be credited using your original payment method. Refunds will be processed within 3-10 business days after receipt of your return.
If you have any questions about our return policy, or want to follow up on your return, please contact our Customer Service Department.
Email: Contact us via email here.
Monday - Friday 9:00AM – 5 p.m (EST)
*A 25% administration fee will be applied to all orders returned to us without a copy of the order, packing/picking slip, or a reference to the order number.
*Full refund limited to orders of $200 or less. For larger orders there is a 25% restocking fee.
*Not applicable to wholesale and distributor customers
*Applies to online orders only.